00 / MMXXVI

Equally comfortable on the terminal or the ticket queue.

IT support by day, web developer by project. I deliver 95% first-contact resolution in enterprise environments and ship production-grade web apps for Nigerian businesses and creatives.

WhoOdunayo Idowu
WhatIT Support • Web Dev • AI Integration
WhereFCT, Nigeria (Remote)
HowDiagnose → Plan → Build → Deliver → Support
WhenAvailable

01 / RECENTLY

Selected Projects

Click a project name to view it live →

01

The client needed a complete e-commerce web infrastructure — domain setup, email deliverability, SSL, and a storefront that matched their creative brand identity. Built and deployed with Next.js, React Email transactional templates, Cloudflare DNS, and SSL management.

Production-ready storefront with proper domain routing, transactional email, and a distinctive visual identity.

Next.js/TypeScript/Resend/Cloudflare/React Email/
02

A videographer needed a professional portfolio site to showcase their work and make it easy for clients to reach out and book.

Clean, fast portfolio that puts the work front and centre.

Next.js/Tailwind CSS/Framer Motion/Netlify/
03

OpenClaw — AI Agent

Needed a self-hosted AI agent on a VPS with real-time Telegram interaction, without relying on third-party hosted solutions.

Deployed and configured OpenClaw on a Hetzner VPS with Gemini API and Telegram interface — full Linux server administration.

Hetzner VPS/Gemini API/Linux/Ubuntu/PM2/systemd/Telegram/
04

Fitness enthusiasts need a platform to log workouts, track muscle progress by targeting specific muscle groups, and access structured training content.

In development — interactive muscle-group targeting and workout tracking web application.

Next.js/TypeScript/Supabase/Tailwind CSS/

02 / CAREER

Where I've Worked

01

Feb 2024 – Oct 2024

IT Support Personnel (Intern)

Transmission Company of Nigeria

  • Provisioned and configured desktops and laptops end-to-end — OS setup, software installation, and user account configuration — delivering production-ready devices to incoming staff.
  • Maintained a 95% first-contact resolution rate across hardware, software, and connectivity tickets, minimising staff downtime.
  • Diagnosed and resolved printer and workstation issues in collaboration with senior IT staff; maintained accurate resolution logs.
  • Authored and updated internal IT documentation and knowledge-base articles, improving self-service resolution rates for staff.
  • Managed user account provisioning, device compliance checks, and access management workflows during onboarding/offboarding cycles.
  • Tracked hardware inventory using Microsoft Excel, generating reports and managing asset records for the IT team.

02

Aug 2020 – Jan 2021

Data Analyst Intern

Abuja Electricity Distribution Company

  • Analysed operational datasets and produced actionable reports using Microsoft Excel pivot tables and charts for decision-makers.
  • Built and maintained interactive Excel dashboards visualising key operational metrics for non-technical stakeholders.

03 / APPROACH

Diagnose. Plan. Build. Deliver. Support.

Every project starts with a conversation — understanding the problem, the audience, and what success looks like before I write a single line of code. That clarity is what makes everything after it faster.

01

Discover

I start with a conversation — understanding your business, your audience, and the outcome you actually need. Most of the time, the right solution is simpler than you expect.

02

Design

I turn what I've learned into wireframes, architecture decisions, and a clear scope. You see the plan and sign off before a single line of code is written.

03

Build

Focused development sprints with regular check-ins. No disappearing for weeks. You see progress as it happens and can course-correct early.

04

Deploy

I handle the full launch — domain setup, hosting configuration, SSL, email deliverability, and everything needed to go live without hiccups.

05

Iterate

After launch, I stay available. Real users uncover things we couldn't predict. I refine, improve, and make sure what we built actually works in the wild.

04 / CLIENTS

Who I Work With

Small & growing businesses

You need a web presence that works — a site that brings in leads, explains what you do, and gives customers a reason to reach out. I build lean, fast sites that serve your business goals without the overhead.

Creatives & portfolio professionals

Videographers, photographers, designers, and artists who need a portfolio that showcases their work as well as they do. Clean, visual, and built to impress potential clients.

Nigerian SMEs & startups

E-commerce stores, service platforms, and internal tools for businesses that are ready to move beyond social media. I handle the full stack — frontend, backend, hosting, and email setup.

Enterprises needing IT support

Device provisioning, user account management, IT documentation, and helpdesk support. My enterprise experience means I can integrate into existing workflows without missing a beat.

05 / BACKGROUND

About Me

My curiosity about how things work started on the hardware side before moving into code. That curiosity found a deliberate path through IT support, web development, and AI integration, and it keeps pulling me toward problems that sit at the intersection of infrastructure and interface.

I'm an IT Support Technician and freelance technologist with hands-on experience across helpdesk support, web application development, and AI integration. I deliver a 95% first-contact resolution rate in enterprise environments while simultaneously building and shipping production-grade web apps, AI-powered tools, and digital products for Nigerian businesses.

I'm self-directed, fast-learning, and equally comfortable on the terminal or the ticket queue.

Core Competencies

IT Support & HelpdeskWeb DevelopmentAI IntegrationCloud & VPS InfrastructureShopify DevelopmentReact / Next.jsLinux & VPS AdministrationAutomation & ScriptingDevice ProvisioningUser Account ManagementIT DocumentationAPI Integration

Education

B.Sc. Information and Communication Science

University of Ilorin, Kwara State · Feb 2018 – Oct 2023

06 / STACK

Tools & Technologies

Comfortable across the stack — from hardware provisioning to cloud deployments. The tools change, but the discipline stays the same.

IT Support

  • Hardware Troubleshooting
  • Device Provisioning
  • Endpoint Support
  • IT Documentation
  • User Account Management

Frontend

  • React
  • Next.js
  • TypeScript
  • Tailwind CSS
  • Framer Motion

Backend & AI

  • Node.js
  • Supabase
  • PostgreSQL
  • Anthropic API
  • Gemini API

Infrastructure

  • Hetzner VPS
  • Linux/Ubuntu
  • Cloudflare
  • PM2
  • systemd
  • Vercel

E-commerce & CMS

  • Shopify
  • Resend
  • React Email

Productivity

  • Microsoft Office
  • Google Workspace
  • Git
  • n8n

07 / REACH

Get In Touch

Based in FCT, Nigeria. Available for freelance work, IT support contracts, and collaboration. The best time to talk is before you're sure what you need.

Odunayo Idowu · MMXXVI